Owners and Admins can create teams, add users to them, and assign a manager to each team.
<h2 dir="ltr">Create a team</h2>
Open the Teams section from the left sidebar and click Add team in the top-right corner.
<img src="/upload/editor/2026-07-21_16:18:18_mceclip0.png">
In the window that opens, you&rsquo;ll need to:
- Enter the team name - Choose users to include in the team - Select a team manager
Once done, click&nbsp;Add team. The new team will appear in the list.&nbsp;
<img src="/upload/editor/2026-07-21_16:20:02_mceclip2.png">
<h2 dir="ltr">Edit a team</h2>
You can update the team name, change assigned users, or select a different manager for an existing team. To do this, click the three-dot menu at the end of the team row and select Edit.
<img src="/upload/editor/2026-07-21_16:20:47_mceclip3.png">
To save changes, click Update team.
<img src="/upload/editor/2026-07-21_16:21:37_mceclip4.png">
<h2 dir="ltr">Delete teams</h2>
To delete a team, open the three-dot menu next to it and select Delete.
<img src="/upload/editor/2026-07-21_16:22:16_mceclip5.png">
You can also delete teams in bulk. Select the teams you want to delete using the checkboxes and click Delete selected at the top of the page.
<img src="/upload/editor/2026-07-21_16:23:10_mceclip6.png">

Creating and editing teams

Owners and Admins can remove a user&rsquo;s access by archiving them or permanently delete them if needed.
<h2>Archive a user</h2>
Open the&nbsp;Users section from the left sidebar, then&nbsp;click the three-dot menu at the end of the user&rsquo;s row and select Archive.
<img src="/upload/editor/2026-07-21_16:28:50_mceclip1.png">
Archived users immediately lose access to their accounts and can no longer track time in the workspace. Their basic information, including name, email, and role, remains available in the Archived tab.
You can also archive several users at once. Select the checkboxes next to the users you want to remove and click Archive selected in the top-right corner.
<img src="/upload/editor/2026-07-21_16:29:53_mceclip2.png">
<h2>Restore a user</h2>
To bring a user back to the workspace, open the Archived tab, then click the three-dot menu next to the user and select Restore. Restored users can access their accounts and track time again.
<img src="/upload/editor/2026-07-21_16:31:56_mceclip3.png">
You can also restore multiple users at once by selecting them with checkboxes and clicking Restore selected.
<img src="/upload/editor/2026-07-21_16:35:20_mceclip5.png">
<h2>Permanently delete a user</h2>
To permanently remove a user from the workspace, go to the Archived tab, then click the three-dot menu next to the user and select Delete.&nbsp;This action cannot be undone.
<img src="/upload/editor/2026-07-21_16:36:40_mceclip6.png">

Learn how to archive or permanently delete users in your workspace.

Removing users

Traqq uses roles to control what each user can access and manage within a workspace. Each role comes with a different level of visibility and permissions for users, teams, projects, and settings.
<h2>Roles overview</h2>
Users: Users can track time and view their own reports.
Managers: Besides their own data, Managers can view and manage data for all users in their assigned teams and projects.
Admins: Admins can manage users, teams, projects, and workspace settings. They also have access to financial data, such as rates, revenue, and expenses.
Owners: Owners have full access to the workspace. They can manage all users and control all workspace settings.
<h2>Assign roles&nbsp;</h2>
You can set or change a user&rsquo;s role from their profile.
Step 1 Open the Users section and click on the user&rsquo;s name.
<img src="https://traqq.com/upload/editor/2026-07-17_16:38:20_mceclip0.png">
Step 2 In the user profile, go to the Details tab.
<img src="https://traqq.com/upload/editor/2026-07-22_08:36:11_mceclip0.png">
Step 3 Scroll down to the Account information section. Next to the current role, click the three-dot menu and choose either Admin or User.&nbsp;
<img src="/upload/editor/2026-05-19_10:26:06_mceclip4.png">
Step 4 Click Update to save the changes.&nbsp;
<img src="/upload/editor/2026-05-19_10:26:16_mceclip5.png"> Note: Only Owners can assign the Admin role.
<h2>Set team and project managers</h2>
Owners and Admins can assign managers to teams and projects to support work coordination and reporting structure.
<h3>Assign a team manager</h3>
Open the Teams section and either <a href="https://traqq.com/support/v2/managing-users-teams-roles-and-permissions/creating-and-editing-teams">create a new team</a> or select an existing one. In the team settings, choose a user in the Manager field and save the changes.
<img src="/upload/editor/2026-07-21_16:50:16_mceclip0.png">
<h3>Assign a project manager</h3>
Open the Projects section and select View &amp; edit from the three-dot menu next to the project.
<img src="/upload/editor/2026-07-21_17:10:02_mceclip0.png">
In the Settings tab, find the Project management section and select a user in the Manager field.
<img src="/upload/editor/2026-05-19_10:26:34_mceclip8.png">
<h2>Configure timesheet and expense approvers</h2>
Owners can define who can approve timesheets and expense sheets in workspace settings.
Step 1 Click the profile icon in the top-right corner and open Workspace settings.
<img src="https://traqq.com/upload/editor/2026-07-17_14:58:14_mceclip2.png">
Step 2 Go to the General tab.
<img src="/upload/editor/2026-05-19_09:20:45_mceclip3.png">
Step 3 Scroll down to Timesheets and choose who can approve timesheets: - Admins - Admins and managers
<img src="/upload/editor/2026-05-19_10:26:43_mceclip9.png">
Step 4 Scroll down to Expenses and choose who can approve expense sheets: - Admins - Admins and managers
<img src="/upload/editor/2026-05-19_10:26:47_mceclip10.png">
<h2>View teams and project responsibilities</h2>
In the user profile, you can review assigned teams, roles, and project responsibilities. Open the Details tab and scroll down to see the following data:
Teams &amp; roles This section shows the teams a user belongs to and their role within each team.&nbsp;
You can add the user to a new team by clicking Add team.
You can also remove the user from a team by clicking the trash icon next to the team. This option is available only for team members, not team managers.
<img src="/upload/editor/2026-07-21_17:02:36_mceclip1.png">
Projects &amp; responsibilities This section shows assigned projects and the user&rsquo;s role in each project.
You can assign the user to a new project by clicking Add project.
You can remove the user from projects by clicking the trash icon next to the project. Project managers cannot be removed this way.
<img src="/upload/editor/2026-07-21_17:05:02_mceclip2.png">
<h2>FAQs</h2>
Why does Traqq use access levels and roles? Traqq uses roles to help organize workspace access and ensure each user only sees and manages the data relevant to them. This improves security, clarity, and control in team management.
What is the difference between Admin and Owner? There is only one Owner of the workspace, and they have full control, including assigning Admin roles and managing all settings. Admins can manage users, teams, and projects, and view financial and time data, but they cannot assign other Admins.
Who can assign or change roles in Traqq? Only Owners can assign or change Admin roles. Both Owners and Admins can assign and change Manager roles.

Learn how to assign roles, manage permissions, and configure access levels in Traqq.

Access, roles and permissions

You can review a user&rsquo;s tracked time, workload, and account information from the Users section.
Owners and Admins can view every user profile. Team Managers and Project Managers can only view the profiles of users who belong to their teams or projects.
To open a user profile, go to Users from the left sidebar and click a user.
<img src="/upload/editor/2026-07-17_16:38:20_mceclip0.png">
<h2>Summary</h2>
The Summary tab provides an overview of a user&rsquo;s tracked time, capacity, and work allocation.
<img src="/upload/editor/2026-07-17_16:40:39_mceclip2.png">
Tracked time is displayed as a chart that you can filter by date range. You can also choose to display the chart by project or billable status.
<img src="/upload/editor/2026-07-17_16:41:59_mceclip3.png">
Projects
Shows tracked time grouped by projects. Each project is displayed using its assigned project color. Hover over the chart to see project details.&nbsp;
<img src="/upload/editor/2026-07-17_16:42:45_mceclip4.png">
Billable
Highlights billable and non-billable time separately. Hover over the chart to see more details.&nbsp;
<img src="/upload/editor/2026-07-17_16:44:20_mceclip5.png">
Below the chart, you can view: Tracked time &mdash; total tracked time for the selected period, including billable and non-billable time. Schedule &mdash; working days, daily capacity, and weekly capacity. Utilization &mdash; capacity usage based on expected and logged time. Role &mdash; role and account information. Top projects &mdash; the top 10 projects for the selected period.
<img src="/upload/editor/2026-07-17_16:45:50_mceclip6.png">
<h2>Time log</h2>
The Time log tab provides detailed information about a user&rsquo;s tracked time entries.
You can filter time entries by date and view the following:
- Date - Task - Project - Tags - Billable status - Duration - Tracked time
<img src="/upload/editor/2026-07-17_16:57:34_mceclip8.png">
<h2>Top tasks</h2>
The Top tasks tab shows the tasks that took the most time during the selected period.
You can filter the data by date and view the following:
- Date - Top task - Total time - Break time
<img src="/upload/editor/2026-07-17_16:58:56_mceclip9.png">
<h2>Timelines</h2>
The Timelines tab displays a user&rsquo;s tracked time throughout the day.
Traqq does not track user activity. The timeline only displays tracked time entries grouped by project and shown in the project colors configured in project settings.
<img src="/upload/editor/2026-07-17_17:01:12_mceclip10.png">
You can filter the timeline by date and hover over any time block to view more details, including:
- Project name - Time range - Duration - Task description
<img src="/upload/editor/2026-07-17_17:01:45_mceclip11.png">
<h2>Details</h2>
The Details tab contains the user&rsquo;s account, workspace, and work-related information.
<img src="/upload/editor/2026-07-17_17:04:26_mceclip12.png">
Personal information
This section includes the user's name, email, and position. The Position field can be updated by Owners or Admins.
<img src="/upload/editor/2026-07-17_17:05:01_mceclip13.png">
Account information
In this section, you can view the user's local time and last active status. Owners can also change the user's role.
Schedule
This section shows the user&rsquo;s working schedule and capacity. Schedule settings are managed by Owners and Admins.
Rates
This section shows the user&rsquo;s hourly billing and internal cost rates. Rates are managed by Owners and Admins.
Teams &amp; roles
This section shows the teams the user belongs to and the user&rsquo;s role within each team.
Projects &amp; responsibilities
This section shows the projects assigned to the user and the user&rsquo;s role in each project.
<img src="/upload/editor/2026-07-17_17:09:41_mceclip14.png">

Learn how to view a user’s tracked time, tasks, timelines, schedule, and account details from their profile in Traqq.

Managing users, teams, roles and permissions

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